19th & 20th November 2025 in Hamburg
Save the date 4th & 5th November 2026
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19th & 20th November 2025 in Hamburg Contact: info@servicesummit.de or +49 (40) 999 993 860

Sara de Castro Ceia

Sara de Castro Ceia

Sara de Castro Ceia

Emma - The Sleep Company

Sara de Castro Ceia is an expert in Customer Experience, Digital Transformation, and scalable service operations. With over 12 years of experience building efficient, human-centered service ecosystems, she leads global initiatives at Emma – The Sleep Company to enhance customer journeys and implement AI-driven solutions. She is passionate about bridging people, process, and technology to transform complex service systems into seamless and sustainable customer experiences.

Represented in the following tracks at the next Service Summit:


Sara de Castro Ceia and many more register for the Service Summit now!

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Part of the Trailblazer Summits GroupModern B2B events connecting industry leaders and innovators
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